Main support number
With one call, account, login and verification issues are addressed; if you call during Dhaka time 09:00-22:00, you typically get a response in 13 minutes.
If you want to talk directly, call this number first: +880 1700 000 000
4.2/5 Average rating, 77,690Reviews, 571K+ Active users and 99.6% Uptime: These four numbers show how much the support team has been used since this service started in 2021; requests come weekly from Bangladesh for Dhaka, Chattogram and Sylhet.
With one call, account, login and verification issues are addressed; if you call during Dhaka time 09:00-22:00, you typically get a response in 13 minutes.
If you want to talk directly, call this number first: +880 1700 000 000
Bangladeshis abroad can also contact this line; before international calls, adjust to your time zone to reduce wait.
Keep the number: +880 1700 111 111 If you have the emergency information ready, the call ends in 2 steps
Dhaka: 9:00-22:00, responses usually within 5 minutes
Chattogram: 10:00-21:00, calls relatively faster after noon
Khulna: 10:00-20:00, calling before evening is preferable
Sylhet: 11:00-20:00, evening hours have lighter load
These times are arranged by Bangladeshi users' call patterns; morning login issues are higher, and in the afternoon payment verification questions increase.
For written explanation, transaction receipt or long problems, email is ideal; once you send an email you typically receive a same-day priority response.
In the subject line, include the last 4 digits of your account for easy lookup.
If you want quick answers, first check Help Center where FAQ, login steps and app-related short guides are in one place.
DHAKA Login Help The page has 24 short answers to common questions.
If the bKash number matches, support can quickly identify; even one wrong digit delays the process by 10 minutes.
If you keep Nagad or Rocket reference screenshots, the call is shorter; after 2 PM in Dhaka this verification runs fastest.
When discussing payments, only provide the transaction ID; unnecessary information slows verification.
1. First DHAKA Login App Go to the page and verify account details; 2. then Payment instructions Look at and prepare bKash, Nagad or Rocket reference; 3. finally, log in and if issues, call directly; most tasks in this flow finish within 5 minutes.
If you are new, Getting started Check the page first; often just changing two settings fixes the issue.